SERVPRO of West Forsyth County Employee Photos

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James Otterberg

James is our General manager and owns SERVPRO of West Forsyth County that operates here in the Winston Salem, NC area. Providing both residential and commercial locations various water, fire and mold mitigation restoration services. James is IICRC certified in Water Damage Restoration. James is also certified in EPA lead paint renovation.

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Terri Smith

Terri our office manager handles the administrative duties of our business. She can also be seen on a job as she is also Water Damage Remediation Certified. Terri has been with SERVPRO of West Forsyth County since May of 2013.

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Morgan Dial

Morgan is our Office Assistant. She has been with the company since 2020. she enjoys helping customers through stressful situations. She says she loves working here because our entire team is wonderful and a joy to work with.

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Betty Vanhoy

Betty Vanhoy is the Sales and Marketing Manager for SERVPRO of West Forsyth County. Betty joined the SERVPRO team in October of 2014 and transferred to SERVPRO of West Forsyth County in July 2022.  She holds the WRT certification from IICRC. Betty loves helping customers and volunteering in the community

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William Delgado

William is our Lead Technician. He leads Water Restoration Technicians as they mitigate and restore your home or business using IICRC standards and state of the art equipment. He's been with SERVPRO for 5 years. "It's been a great experience helping people when they need help with their home or business. I love to hear homeowners tell us how grateful they are when we guide them through a disaster in their home. I appreciate our crew and we have the best boss anyone can work for."

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DJ Beverly

DJ is our Lead Technician. DJ has been a crew member with SERVPRO of West Forsyth County since of 2016. He enjoys the hands on work and helping customers navigate through the mitigation and restoration process. In his spare time he enjoys playing golf.

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Spencer Logan

Spencer is one of SERVPRO of West Forsyth's Technician Assistants.  He has been a part of the SERVPRO family since 2022. He enjoys the hands-on work we do at SERVPRO and the companies' work environment.

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JC Sorrells

JC is one of our Assistant Technicians. He has been with SERVPRO of West Forsyth County for 2 years. He enjoys working with our crew and he says the best part of being here is our boss. He's simply the best.

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