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SERVPRO work vehicles

SERVPRO of West Forsyth County Fleet

This past year we had plenty of time to up grade our equipment, including three new vehicles. Truck mounted extractor van, Chevy Silverado, and Dodge Promaster all help us get to your home safely with the right people and right  equipment. 

Chair and coffee table on blocks to prevent staining of the carpet

Up on blocks

Why use SERVPRO? because we care about your items in your home or office. We do everything we can to prevent secondary damage to those items. We protect them and prevent rising costs of replacement of those items. Because restoring them is more cost effective when possible. It may be as simple as placing the furniture on unpainted or non-stained blocks.  

The right equipment

SERVPRO of West Forsyth county not only has the expertise to dry your home or business quickly, we have the right amount of equipment. Here we see right away four fans, but what you may not have noticed is that there is a dehumidifier, and an air scrubber to clean the air of mold growing particulates. You can also see where we taped of the area so that the unaffected part of the home is not cross contaminated.   

Mold growing through the wall

When a water leak is behind the wall the wet cellulose in the sheet rock gives mold a food source. The mycotoxins (gases put out by mold when growing) may not be readily noticeable until it presents itself through the wall as it did here.  

Sewer Backup

Water loss can be devastating and sewer backups are no exception. Not only is there damage from the water itself but we have to take precautions to contain bio-hazardous materials from cross contaminating the rest of the home or office. We accomplish this while ensuring the safety of both the occupants and our employees. 

Storm loss whole house affected

After days of storms and pouring rain, we were called to a home that had flood insurance. We extracted water and removed wet materials that will need to be replaced. In the picture you can see holes were drilled in the toe kick plate to improve airflow. This will allow the vanity to dry faster and with out having to replace the entire vanity. 

Checking for the source of the water damage

Jeff Meadows, owner of SERVPRO of West Forsyth County checks for moisture leaks around an air duct. The home owner complained of mold growing in the room and wanted SERVPRO to make it safe and clean again. We look for root cause solutions to the problem. We don't want you to have to pay for a mold damage clean up every few months. That way you know it's taken care of the first time the right way. If you suspect mold in your home or office call the our office at 336-946-1131 It's best to call us directly. 

Mold Damage From A Roof Leak

The homeowner travels and also does not use this area of the home very much. A roof leak routed water into the garage and onto the sheet rock ceiling. As we have said in other blogs mold needs water, a food source and time to spread. The more water intrusion onto the food source the bigger the spread. This is why it is important to call us right away to prevent the secondary damage. Plus the cost of restoring and drying structure is less than having to replace it. When you have a water damage in your home or office call the team of SERVPRO of West Forsyth County at 336-946-1131 It's best to call us directly. 

Commercial Water Loss

When water damage effects your office time is critical to preventing secondary damage and getting back to the business of your business. Here a dishwasher leaked and flooded the conference and break rooms. We have the equipment to ensure that you and your company are back to work as soon as possible. 

Call us directly at 336-946-1131

Structure fire

Fire fighters will often vent a fire so they can see structure like this that is directly involved with the fire. Venting gas and smoke from the actual flames allows them to see structure and fight the fire more effectively and safely.

After the flames are out and the Fire department has released the scene, Call us directly at 336-946-1131 to make it "Like it never even happened."

Fire Ventilation

Fire fighters will often vent a fire so they can see. Venting gas and smoke from the actual flames allows them to see structure and fight the fire more effectively and safely.

After the flames are out and the Fire department has released the scene, Call us directly at 336-946-1131 to make it "Like it never even happened."

Commercial Air Conditioner

Every summer here in Winston Salem we see water damage from leaky or clogged condensate drain lines from HVAC systems. Proper maintenance and having heavy duty hoses and connectors will help prevent a water damage in most cases. But if something does happen call us directly at 336-946-1131

Ceiling mold

Mold needs three things to grow. A food source like sheet rock, water, and time. if there is a roof leak in the ceiling you may not know you have a mold problem until it's presenting itself on the visible side in the living space. 

Fire avoidance safety

Be very careful when storing highly flammable items in a garage. Gas, paint thinner or varnish are flammable and can spontaneously combust if stored improperly. Oxidation reaction to the varnish drying causes heating and leads to ignition of a fire. According to the home owner that is what happened here. To properly dispose of varnish stain rags allow to dry by spreading them out on a rack or ground. once thoroughly dry you can dispose of them safely 

Common Sources of Water Loss Damage

We don't know what the percentage is but this is most likely  the number one source of water damage. The fresh water supply line, when it fails literally hundreds of gallons of water will hit the floor. If the failure takes place upstairs the devastation can be even worse.

Pro-Tip Place a water detection monitor beside each of these sources in your home. It can detect as little as 1/16th of an inch of water. They are cheap, single use detectors are inexpensive  and can save you hundreds if not thousands in repairs. Your home security monitoring system may offer water leak detection services. 

If you do suffer a water damage call us directly at 336-946-1131 

Dew Point Condensation

Air movers promote evaporation, but cool surfaces cause dew point condensation to occur. SERVPRO of West Forsyth County uses this science to control secondary damage by setting dehumidifiers to pull the moisture from the air before it causes secondary damage. Saving you money in your home or business. 

Mold behind the wall

Mold needs three things to grow. A food source like sheet rock, water, and time. if there is a leak behind the wall you may not know you have a mold problem until it's presenting itself on the visible side of the wall. 

Ventilate and prevent mold

We cut out the wet sheet rock to prevent mold from growing behind the wall. This coupled with professionally drying the structure will save money in the long run, as it costs less to prevent mold than it does to mitigate it. In this commercial setting we are cutting it above the water damaged area.  

Wet materials have to go

When flooding happens water can wick up sheet rock and insulation in a business just as it can in a residence. We treat them the same, wet materials are cut out and dry the structure. In a commercial setting the studs are commonly steel but the door jams are wooden and will still need to be professionally dried.

Commercial Sinks can have issues just the same as residential

A commercial sinks can experience a leak or back up just like a residential sink. Sometimes it is more severe just because it is size, use, and scope of the equipment in an industrial setting. Here we are dealing with a drain back up in a commercial building. 

Storm water via crack in the foundation

A homes value is increased with a  finished basement. Be sure to protect that investment by running water away from the house. with good drainage, and landscaping. Here we see soaked carpet and pad from a flash flood storm. 

Foundation under pressure

If you have a basement be sure to run water away from the home. Here we see damage created by storm flooding or lack of water being forced away from the foundation. It can create a situation that allows water into the home.  Consulting with a company that does structural repair  can fix that problem but if adequate draining and landscaping are not addressed you may have a repeated problem.  

Storm water path to the basement

A brick and concrete path is beautiful, but can also be a conduit for storm water. Be sure to route rain water away from the house as much as possible. Consult with a landscaper to seek out additional ways to keep water from running into basements and crawl spaces. Pictured here there is a drain at the entrance way but was overwhelmed with a flash flood storm which ultimately resulted in sump pump failure in the basement.

Soot Damage

Soot can travel throughout the home and cause damage. Soot can also be caustic and pit metal such as nickel faucets or handguns. Call a company that is experienced in fire damage like SERVPRO of West Forsyth County. "Like it never even happened." 

It's best to call us directly 336-946-1131

Fire Damage Heat Line

When a fire burns and the heat is trapped it can cause a heat line like the one you can see behind the Owner of SERVPRO of West Forsyth County.  You can see the after photo "Like it never even happened." in our before and after area

Fire dangers even after the fire is out

After a fire there can still be dangers. Call an experienced mitigation company that can make it "Like it never even happened." Call SERVPRO of West Forsyth County. 

It's best to call us directly 336-946-1131 

Soot can travel

Soot from a fire can travel through out the home and settle on all surfaces. Call a mitigation company experienced with fire damage. SERVPRO of West Forsyth County "Like it never even happened." 

It's best to call us directly 336-946-1131

Hidden Mold

Air conditioning units often have a way to move condensation water away from the air handler in your attic or basement. When the condensate drain line becomes clogged and or the drip pan overflows it can lead to a hidden leak behind the wall or at the base of the wall like it is seen here. When left undetected it can cause mold growth. 

It's best to call us directly 336-946-1131 

Water Damage from a dishwasher leak

A small leak can hide and spread out. Water will follow the path of least resistance and cause damage where ever it lays for to long. Especially porous materials like wood and Sheetrock will hold water and begin the formation of mold in as little as 48 -72 hrs.  

It's best to call us directly 336-946-1131

Dishwasher leak

If you have a large kitchen you may not know you have a leak for a while. The water can hide under the floor and start to cause the damage to the sub floor. You may not know you have an issue till the hardwoods start cupping the individual boards.

It's best to call us directly 336-946-1131


The drop ceiling tiles commonly used in basements are like sponges when they get wet. They are also rich in cellulose content. Cellulose is a food source for mold. Water, a food source and time / opportunity are all the things that are needed for mold to grow and thrive. It is very important that if you notice a water spot form on your ceiling that you find the source of the leak quickly. Repairing the root cause of the water source will limit the secondary damage you may face later. Doing nothing about a water leak could cost more money in mitigation and repairs later. It's best to call us directly 336-946-1131


Mold needs water, food, time and opportunity to grow. Water is a life giving resource for all organisms. The organic material we build our houses out of feeds mold while it is developing. Time and opportunity are a condition of the environment. Who checks under the stairwell that often? In this case a water damage occurred in a part of the home that is not used very often. The uncontrolled water in this case spread to areas that gave fungal growth the opportunity to spread and flourish. Don't just assume that a basement is naturally musty. If the smell of mildew and mold are strong enough to smell you may need SERVPRO of West Forsyth County services. It's best to call us directly 336-946-1131

Water Damage

Do you have areas of your home that you do not visit often? You may want to consider a moisture alarm. Some are offered by your alarm company and added to the monthly monitoring service. Others are one time use and measure 1/16 of an inch of water, limiting the damage you sustain before you are aware of the issue. Here in this picture the home owner doesn't go down in the basement very often. A water supply line developed a leak and accumulated more than four inches of water in all of the basement. This area is the primarily a mechanical room but is next to a finished guest room that was also damaged.  If your basement is flooded unexpectedly it's best to call us direct at 336-946-1131  

Water Damage in progress

Even if you are quick enough to get up the water that you can see, the water you don't see and can't reach are affecting your floors also. If left untreated the floors will begin to warp and "cup". If left untreated for an extended period of time mold and rot will develop causing more damage and costing significantly more to mitigate and repair. It's best to call SERVPRO of West Forsyth County quickly and directly 336-946-1131

Don't forget about the pets

When preparing for a storm be sure to think about your fur babies in the family. Be sure they are wearing a collar with ID Tags or chipped. If you have to evacuate ensure that where you are going accepts pets. include pet meds and food in your emergency grab and go kit

Evacuating a Flood

When evacuating a flood be careful. There are many hidden dangers that are in and beneath the surface of the water. Contaminants, sewer and storm drains hold an extraordinary amount of bacteria that if allowed into an open wound could lead to infection. Even if you do not have an open wound you could get one by stepping on a sharp object that you can't see under the water. Aggressive insects that have been displaced or other dangerous animals could be in the water as well. This and many other items are things you should consider during Septembers National Preparedness Month.

Water you don't see

This is what water you don't see looks like. SERVPRO of West Forsyth County has the equipment to tell you if water has saturated your floors, walls, and ceilings. We will set equipment and monitor that equipment in order to restore your home to a preloss condition. We will make it "Like it never even happened." Call us directly at 336-946-1131

Food Pantry

Each month the Lewisville Clemmons Chamber of Commerce collects food for the Clemmons Food Pantry.  or donations for another charity Marketing Mgr Ed Dean is on the board as VP of Community Service. Here Ed is taking in the last bag of Junes drive into the pantry.  We are your neighbors in the community and we care.  

RHABA Food Drive

The annual food drive by the Rural Hall Area Business Association (RHABA) wrapped up in June culminating in a picnic at Covington Memorial Park. The Association gathered more than 200 Lbs of food and nearly $800 for the Second Harvest Food Bank of NW NC

Ed Dean helps to pack meals

SERVPRO of West Forsyth helps feed local children in the Winston Salem Forsyth County School system. We partnered with Generosity::Feeds, who has these events down to a science. Basically a volunteer meal packaging plant is set up in Clemmons Elementary. in just 2-3 hrs time we had 10K meals packaged.

Clemmons Community Day

Clemmons Community Day is an annual event sponsored by the Lewisville Clemmons Chamber of Commerce. More than 100 vendors come together to make this event a fun and educational time for the community. Here Ed Dean gives kids bubbles to kids and hands out brochures on SERVPRO services to parents. 

SERVPRO of West Forsyth County Team

This is the Crew of SERVPRO of West Forsyth County. These are the people who will truly make a difference in getting you back in your home or office quickly. Disasters will be "Like it never even happened."

Front row:  Darlene Rogalski, Leigh Meadows, Jeff Meadows, Terri Smith.

Back row:  Jeff Williams, Abdul Mohammed, Sam Hicks, Patrick Davey, Ed Dean, Nelson Evans,  DJ Beverly, Michael Watson, Joshua Hayes,