Winston-Salem, NC Fire Damage Cleanup and Restoration

After the fire is out and the realization your home or office is now damaged, you may be overwhelmed and wondering what to do next. You need expert, professional and caring guidance to restore your Winston Salem area home or business to a preloss condition.

SERVPRO of West Forsyth County has the expertise, equipment, and most importantly the trained professionals to guide you through this traumatic time.  You may also have water damage from the firefighting efforts. Our specialized fire and water damage restoration training, personnel, and equipment can quickly restore your home or business to as we like to say “Like it never even happened.”

SERVPRO of West Forsyth County

Fire, Smoke, or Soot Damage? Call Today (336) 946-1131

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. If your Winston-Salem home is damaged by fire, we can respond quickly, day or night.

Faster to Any Size Fire Emergency

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your Winston-Salem home or business. A faster response helps to prevent secondary damage and helps to reduce cost.

Locally Owned, with National Resources

SERVPRO of West Forsyth County is locally owned and operated so we are part of the Winston-Salem community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 2220 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

SERVPRO of West Forsyth County is prepared to go into action when a fire strikes in Winston-Salem, NC. If your home or business has been damaged by fire and smoke, we know how shocking the event can be. SERVPRO is sensitive to the emotional stress property owners feel during this time. Our trained crew will work diligently to return your home to pre-fire condition as quickly as possible, keeping you informed all along the way.

Let us help – Call (336) 946-1131 and we will get started on your home restoration right away.