What our Customers say...

Water Damage Testimonials

The SERVPRO® Franchise’s office staff was courteous, polite and helpful throughout the duration of the job.

Keep up the good work! Patrick and Logan very professional Excellent!

DJ, Logan, and the rest of their team were super to work with on a stressful day. They’re friendly, thorough, and professional. A real credit to SERVPRO!

I really appreciate the professionalism and fine service of your team. Patrick was particularly patient with all my questions and follow up.  Darlene was extremely helpful right from the beginning.   

I have to  “say something and been meaning to, the gentlemen that came with Mike in the beginning when our house first flooded were extremely professional and were patient with us when we had to go through and see what was salvageable. Their kindness went a long way in a tough situation. You have some great employees!”   

Your SERVPRO team has been a pleasure to work with over the past few days. Joe & Josh were exceptional and they are excellent representatives of your company.

You all have a fabulous bunch of folks working for you. It's fantastic service you have I appreciate each and every one of them that came out to help me.  

When I read the google reviews I was ready to choose SERVPRO of West Forsyth County to do our mitigation and we were so impressed with the mitigation team that we wanted the restoration to be done with the same company. We have been thoroughly impressed and we hope this doesn’t happen to us or anyone we know but if it does we will definitely recommend SERVPRO.

I would like to thank Mr. Meadows for his prompt responsiveness, honesty, and professional knowledge regarding residential restoration/remediation services.  As you can imagine, my wife and I are very concerned about isolating and eliminating the water leakage source, as well as mitigating any potential secondary issues that may arise.  We greatly appreciate your insight and guidance in navigating and resolving these issues.

We have had about a dozen people come around to investigate, review, and give us advice and quotes for the various jobs. I forgot to mention that you and your crew were the most professional of them all.

Thank you kindly for a job well done and for the courtesy, kindness and professionalism of all your staff. You have a great team. 

Thank you again!

Well done!

Barbara H

You guys are great at helping alleviate some of the stress associated with water damage

Jeff, your guys did a great job and I’m pleased with the result. Keep your fingers crossed it doesn’t come back! David M

Arrived super promptly on short notice and was extremely professional, and helpful I will definitely recommend SERVPRO!

Your folks are top notch. I can tell you are serious about your business. You have excellent communication and responsive service throughout the clean up process.

Wonderful Job! Great People! Thank You!

Very professional and courteous!

The team was professional, courteous and concerned for our well being. Fantastic service!

Thank you so much for all of your help in this process and getting my house cleaned up from the water. The guys that came by the house were very professional, extremely nice and helpful.

Again, thank you for all of the help. I am very appreciative. Sandy S

The most courteous & knowledgeable staff we have worked with for water damage remediation. Very impressed with SERVPRO of West Forsyth County and would recommend to anyone.

They are fast, friendly and very professional at what they do. I had an outside faucet that froze up and the pipe busted inside the wall in the living room. We arrived at home over 1/2 the floor was flooded. I called, they were there in no time. They were so friendly an explained every step. I like the company and will use them again if a disaster hits again

Thanks so much for being so nice during an extreamly upsetting situation. Great Customer Service! The crew was wonderful!

Was great to work with!

I would like to thank Scott W for the superior work

Michael W is the most friendly person. He took very good care of us!

Very helpful; courteous, especially since how busy they were with the weather

Great job !! Always on time and courteous !!

Very professional, friendly and dependable. Would highly recommend.

Michael was very helpful & knowledgeable! I appreciate the great job you did for us.

Great Job! Always on time and courteous.

Thank you again for all that your team did for us and so quickly. They exemplified great professionalism and did a phenomenal job. They were always on time and called ahead to accommodate our schedule (greatly appreciated with little children). As I mentioned to you on the phone, we have unfortunately had an uncanny amount of water damage in our home owner experience and your employees hands down were the best we've experienced. We will certainly be recommending them to our friends and family.

I cannot give enough praise to the professionalism, reassurance & caring support of Scott, Michael, Jeff & Josh. Such a great team to work with and such good service.

SERVPRO of West Forsyth County was great help during difficult and stressful home issues. Great Job!

Great staff. Worked fast, Knowledgable, Friendly too!

Thank you again for the outstanding response to our needs.

There aren't enough hours in the day to say all the wonderful things about SERVPRO's service .. I was totally impressed by the professional and courtesy of all employees . Everyone made me feel as though I was the only customer that day .. In fact all week!

Everyone on the team was very professional and did a great job.

Your workers have been prompt, completed professional services, and answered any questions I had. Randy did an amazing installation job around our giant ugly blue water tank. Thanks!

Excellent team of professionals. Punctual and knowledgeable. I could not ask for a better team.

Scott, Jeff, and Josh are a great team. I was so upset and they were able to assure me that things would work out and get better! Good Job!

Michael, and Joe were very professional, Thank you SERVPRO.

Good people. Easy to work with. The team did an excellent job. Your company should be proud of employees like the ones who helped me in a stressful situation!!

I would not hesitate to recommend SERVPRO. Their on-site personnel were very knowledgeable, professional, and friendly. They are an asset to the company because they are the face of the company.

Mr. Meadows I would like to thank you for how your team has walked right beside me and did everything to make this process as painless as possible. Your team was a blessing because I just don't think I could have made it through this without your kind, considerate, professional, and competent staff. There was never a time when I had a question that it wasn't answered promptly. If there is ever a restoration service needed your company will be the one that I will recommend.

Mike and his crew were prompt, professional and caring. They explained everything thoroughly to let me make an informed decision. Cleanup was fast and great! I am a real estate agent and will make sure my clients know of my wonderful experience!

I believe the SERVPRO franchise has everything in order the crew and office personnel are great. They are like family; they know what they are doing. This crew went beyond the 10 mark I will recommend this crew to my friends, family and colleagues. Good job Keep up the good work.

I really appreciated everyone at SERVPRO. All of the staff were professional, polite, and knowledgeable. They went above and beyond during every interaction. Michael was especially great guiding us through the process, and even came to walk through everything with the insurance adjuster. SERVPRO made this event something that I felt like was easily manageable with their support

This is our first experience with SERVPRO of West Forsyth County, in light of a bad situation, this has been incredibly positive.

Jeff & his team helped us make lemonade from a very “sour” situation. His professionalism was instantly present on the first visit. His honesty & communication was tremendously important to us. Jeff worked constantly to get us the best resolution at the least cost. SERVPRO had quality subcontractors who helped with floor replacement and refinishing as well as plumbing issues. We are confident if we ever have to use this type of service again, we know whom to call.