Water Damage
An outside water spigot froze and water intruded into this half wall of this Winston Salem NC home. Mold formed inside the wall and the water was feeding it. The wall had to opened up, and mold mitigated. The wood structure had to be dried to IICRC standards. All of these procedures make up the mitigation phase of restoring your home.
The restoration phase is the process of repairing the damage. Matching the floor, replacing the baseboards, blending the paint so that you can't tell that it ever looked like the before picture is why we say "Like it never even happened."